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Accessibility statement

The Municipality of Szczecin - the City Office of Szczecin (hereinafter also referred to as "the public entity") undertakes to ensure the accessibility of its website in accordance with the provisions of the Act of 4 April 2019 on digital accessibility of websites and mobile applications operated by public entities.

This accessibility statement applies to the website www.szczecin.eu.

Date of website publication: 11-10-2016

Date of last major update: 28-03-2022

Compliance status

This website partially complies with the Act of 4 April 2019 on digital accessibility of websites and mobile applications operated by public entities due to the non-compliances or the exemptions listed below.

Content not available

The content listed below is unavailable due to disproportionate load:

1.Some of .DOC, .XLS, .PDF files are not structured based on headings. Where possible, errors in such documents will be corrected and new ones will be created in accordance with the recommendations.

2.Some of .PDF files are scans of documents, such as contracts and event agendas. Essentially, these files will be eliminated or the content will be made available concurrently in an alternative form. Users may an OCR tool here.

3.Photos and graphics lack alternative descriptions. Such omissions will be eliminated.

4.Contextual search engine lacks “label” tags and paging support. The bug will be fixed as part of the next major update.


 

Exempt content:

1.Maps are exempt from the obligation to ensure accessibility.

2.The multimedia material was published before the entry into force of the Digital Accessibility Act.

3.Some files were published before the entry into force of the Digital Accessibility Act.

This statement was drawn up on 29.03.2023, based on a self-assessment made by the public entity.

Standard keyboard shortcuts can be used on the website.

Feedback and contact details

1.In case of any problems with website accessibility, please contact us. The designated contact person is Paweł Szczyrski,  bip@um.szczecin.pl. You can also contact us by calling at the telephone number (+91) 480 20 70. Requests to provide access to unavailable information and requests to ensure accessibility can also be submitted in the same way.

2.Anyone may request that a website, mobile application or any element thereof be made digitally accessible. You can also request information to be made available through an alternative means of access.

3.The request should include:

1.contact details of the person making the request,

2.an indication of the website, mobile application or element thereof to be made digitally accessible,

3.an indication of how to contact the person making the request,

4.an indication of alternative means of access, if any.

4.Digital accessibility of a website, mobile application or element thereof shall be ensured without undue delay, but no later than within 7 days of the request date.

5.If it is not possible to meet this deadline, the person making the request shall be promptly notified of the reasons for the delay and of the time limit within which digital accessibility will be ensured, which shall not be however more than two months of the request.

6.The public entity will refuse to ensure digital accessibility of an element of a website or a mobile application, if this would involve the risk of violating the integrity or credibility of the information transmitted.

7.If it is not possible to ensure digital accessibility, the public entity will promptly notify the person making the request of the reasons for the situation.

Paragraphs 4 to 7 above shall apply respectively to the provision of alternative means of access to the specified element of a website or mobile application.

Appeal procedure

1.If the public entity refuses to ensure digital accessibility of a website, mobile application or the specified element of a website or mobile application indicated, as defined in the request, or if the person making the request refuses to use the alternative means of access, pursuant to Article 18(6) of the Act on digital accessibility of websites and mobile applications operated by public entities, such person has the right to lodge a complaint regarding digital accessibility of a website or a mobile application or an element of a website or mobile application.

2.The provisions of Section VIII of the Act of 14 June 1960 - the Code of Administrative Procedure shall apply to complaints reviewed in proceedings regarding digital accessibility of a website, a mobile application or an element of a website or mobile application.

The provisions of points 1 and 2 above shall apply respectively to the provision of alternative means of access to the specified element of a website or mobile application.

If the public entity refuses to ensure digital accessibility or to provide alternative means of access, the person making the request may lodge a complaint regarding digital accessibility of a website or a mobile application or an element of a website or mobile application.

Once the above procedure has been exhausted, you may also appeal to the Commissioner for Human Rights:

 

Architectural accessibility

The building of the City Office at pl. Armii Krajowej 1 in Szczecin

The City Office building is adapted to the needs of people with different types of disabilities. The work of the office is organised in such a way that the vast majority of resident affairs are handled on the ground floor, in the Customer Service Hall.

Eleven parking spaces for vehicles of persons with disabilities are designated at the Szczecin City Office, marked in accordance with the Regulation of the Minister of Infrastructure of 24 April 2019 amending the Regulation on detailed technical conditions for road signs and signals and road traffic safety devices and the conditions for placing the same on roads (Journal of Laws of 2019, item 2311).

Localisation of parking spaces for the disabled:

1.There are three parking spaces at 1 Armii Krajowej Square in the area directly adjacent to the right wing of the office building and four parking spaces opposite the main entrance to the office (accessed from Felczaka St.).

2.There are two parking spaces located at 1 Odrowąża St. directly at the entrance to the office building.

3.There are two parking spaces in Szymanowskiego St. in the area directly adjacent to the main office building directly at the gate leading to Jasne Błonia.

In addition, parking spaces for persons with disabilities, a parent with a child under 3 and pregnant women have been designated in the immediate vicinity of the office.

1.At the Armii Krajowej Square, there is one parking space for a vehicle driven by a pregnant woman - opposite the main entrance to the office (driving from Szymanowskiego St.) and one parking space for a vehicle driven by a parent with a child under 3 in the area directly adjacent to the right wing of the office building.

2.Additional spaces for persons with disabilities are designated in the following locations: at Szymanowskiego St. on both sides of the pedestrian exit from Jasne Błonia, one space at the entrance to Jasne Błonia, one space at 18B Felczaka St., two spaces at the corner of Felczaka and Odrowąża St., and one space at the corner of Odrowąża and Szymanowskiego St.

Description of accessibility of the building:

1.Adaptation for persons with limited mobility:

1.there are ramps with appropriate handrails at four entrances to the building,

2.the entrance doors to these two wings of the building, where most affairs are handled, open automatically,

3.there are five platform stair lifts/stair chairlifts in the building operated by the office personnel,

4.there are three passenger lifts in the building, whose size and equipment enable a person in a wheelchair to move from place to place,

5.the Customer Service Hall has six stands with a lowered table top, dedicated to people in wheelchairs;

6.toilets adapted to the needs of persons with limited mobility are available in the Customer Service Hall and on the upper floors of the building; they are equipped with a call system;

2.adaptation for the visually impaired:

1.there is a sign placed at the entrance to the building from the direction of Customer Service Hall, informing about the office hours in Braille,

2.a convex path leads from the entrance to the Customer Service Hall,

3.an interactive information board with contents in Braille and a voice announcement system is placed directly in front of the entrance to the Customer Service Hall,

4.in the Customer Service Hall, there is a stand equipped with a magnifier to enable the visually impaired to read documents,

5.a voice information system is installed in the Customer Service Hall, informing about the stands currently available for the handling of affairs,

6.the edges of the first and last flight of stairs are marked with a yellow and black striped high-contrast tape,

7.the lift call panels are surrounded by high-contrast yellow tape,

8.in all lifts, the buttons are in Braille's language, with illuminated surrounds in contrast colours, with particular attention to level zero; two lifts are equipped with a voice announcement system;

3.adaptation for the hearing-impaired:

1.a visual information system is installed in the Customer Service Hall, informing visitors about stands currently available for the handling of affairs,

2.the 30 most frequently used procedures for handling affairs have been translated into sign language and posted on the City Office website,

3.some Customer Service Hall employees have been trained and use sign language,

4.persons experiencing permanent or temporary communication difficulties may contact the Szczecin City Office by:

  e-mail: boi@um.szczecin.pl,

  fax: 914245322, and

5.and in person – Information Desk of the Szczecin City Office, right wing, simple official affairs are handled directly by employees of the Szczecin City Office who use sign language. No prior appointment is required if an entitled person wishes to have such affair handled. In case of particularly complex matters, an entitled person should notify the need to use the assistance of a sign language interpreter at least 3 working days in advance, excluding emergencies. The service is free of charge for an entitled person who is a disabled person within the meaning of the Act on Vocational and Social Rehabilitation and Employment of Persons with Disabilities. A guide for persons with hearing impairment - where to go in the City Office building and a description of the procedure in video version: http://eurzad.szczecin.pl/chapter_51179.asp


 

Branch of the Szczecin City Office at 39-40 Rydla St. in Szczecin

The branch of the Szczecin City Hall is located in a single-storey building and is adapted to the needs of people with motor disabilities. A parking space, the so-called "envelope", has been designated in the vicinity of the building.

Description of accessibility of the building:

1.adaptation for persons with limited mobility:

1.at the entrance to the building there is a ramp equipped with appropriate handrails,

2.in the Customer Service Hall there is a stand with a lowered table top dedicated to people in wheelchairs,

3.there are accessible toilets in the building.

2.adaptation for the visually and hearing impaired:

1.the room is equipped with a visual and voice information system,

2.some employees performing work at the branch of the City Office use sign language.

No sign language interpreter via the electronic means of communication.

Mobile apps

The Szczecin City Hall provides the following mobile apps:
Wiadomości Szczecin
Alert Szczecin
iDziennik
Mobilna Karta Miejska

 Contact details:
Urząd Miasta Szczecin
Plac Armii Krajowej 1
70-456 Szczecin
tel. 91 42 45 000
fax: 91 42 45 322
e-mail: boi@um.szczecin.pl